AI chatbot for your Houston small business.Answers customers 24/7, books the appointment, and texts you the hot leads.
An AI customer-support assistant trained on your services, your pricing, and your real FAQs — so the inquiries you're losing to voicemail and unread forms turn into booked jobs instead.
The problem: you're losing leads when you're not at the desk
Most Houston service businesses — HVAC shops, dental practices, auto dealers, home-services crews — get the bulk of their inquiries outside business hours. Someone's AC dies at 9pm. A patient with a cracked molar searches at midnight. A buyer scrolls inventory on Sunday. They fill out a form or hit "chat," and then they wait.
By the time you reply Monday morning, they've already called the next three businesses on Google. The first business to respond wins the job roughly half the time — and after about five minutes, the odds of even reaching that lead fall off a cliff. Every unanswered after-hours inquiry is a job you paid (in ads, SEO, and reputation) to attract and then handed to a competitor.
A front desk can't cover 24/7, and hiring an overnight answering service means scripts, hold music, and staff who don't know your pricing. An AI assistant trained on your business closes that gap without adding payroll.
Who it's for
- High-inquiry practices & dealers — dental, orthodontics, med-spa, and auto dealerships where the front desk drowns in repetitive "do you take my insurance / is this in stock / what's your price" questions.
- After-hours emergency trades — HVAC, plumbing, electrical, and restoration, where the lead that comes in at 10pm is the highest-value job of the week and absolutely cannot sit until morning.
- Owners losing leads to voicemail and dead forms — if your "Contact Us" form lands in an inbox nobody checks until tomorrow, you're funding your competitors' calendars.
- Bilingual Houston markets — businesses in neighborhoods where a large share of customers would rather ask in Spanish and quietly leave when the site only speaks English.
What's included
- An AI assistant trained on your business — your services, pricing, hours, service area, warranty terms, insurance/financing details, and your real FAQs. It answers like your best-informed employee, not a generic bot.
- Bilingual EN + ES — auto-detects the customer's language and answers in English or Spanish from the same trained knowledge.
- A chat bubble installed on your site — we add it for you; no plugin wrangling on your end. Matches your brand colors.
- Around-the-clock answers — nights, weekends, holidays, and the lunch rush when nobody's free to pick up.
- Books appointments straight from the chat — wired to your real calendar, so a conversation becomes a confirmed slot without a phone tag loop.
- Lead-qualification flow — asks the right questions to separate a ready buyer from a tire-kicker before it ever pings you.
- 60-second hot-lead handoff — the instant the assistant flags a high-intent lead, it pushes name, number, and context to your phone and email so you can call back first.
- A simple performance dashboard — see conversations handled, questions asked, and leads captured, so you know exactly what it's earning you.
- Monthly knowledge updates (the retainer) — we keep its answers current as your prices, promotions, and offerings change, and tune it from real transcripts.
- 30 days of post-launch support — bug fixes and tuning included after go-live, no extra invoice.
How it works — live in 7 working days
- Knowledge interviewWe spend about an hour pulling everything the assistant needs to sound like you: services, pricing, booking rules, the questions your front desk answers fifty times a week.Day 1
- Build & trainWe load your knowledge, set up the bilingual EN+ES behavior, wire it to your booking calendar, and define exactly what counts as a "hot lead" worth interrupting you for.Days 2–4
- Test & tuneWe run it through real Houston-customer scenarios — emergency AC call, insurance question in Spanish, after-hours quote request — and tighten the answers until they're right.Days 5–6
- Install & launchWe drop the chat bubble on your site, confirm bookings and the 60-second handoff fire correctly, and hand you the dashboard. Then 30 days of support starts.Day 7
Why WhiteBoxForge
- Fixed price, no surprises — $1,800 to build, $695/month to keep it sharp. You know the number before we start; no scope-creep invoices.
- On time or it's free — we hit the 7-working-day date or you don't owe the balance. We've put our money where the deadline is.
- 30 days of support included — go-live isn't the finish line; we tune from your first month of real conversations.
- Houston-local — based in Richmond, TX, building for HVAC, dental, auto, and home-services owners across the Greater Houston metro. We know the market because it's ours.
- Bilingual EN + ES by default — not a bolt-on. Built for a metro where one in three people speaks Spanish at home.
- We ship what we sell — WhiteBoxForge runs its own ElevenLabs AI voice assistant on the front line of our business. We're not reselling a demo; this is how we operate, and it's how you'll operate too.
FAQs
Will the AI chatbot actually know my business, or just give generic answers?
It's trained only on your material — your service list, your pricing, your hours, your warranty terms, your booking rules, and your real FAQs. We sit down with you (or your front-desk notes) during setup and load all of it. If a customer asks something the assistant doesn't have an answer for, it says so plainly and captures their contact info instead of guessing — so you never get a confidently wrong answer going out under your name.
What happens after hours when a hot lead comes in?
The assistant works the lead in real time at 11pm the same way it would at 11am: it answers their question, qualifies whether they're a real prospect, and either books them on your calendar or captures name, phone, and what they need. The moment it flags someone as hot — an emergency AC failure, a same-week implant consult, a buyer ready to test-drive — it pushes that to your phone and email within 60 seconds so you can call back first, before they move on to the next business.
Does it really work in Spanish?
Yes. The assistant detects the customer's language and responds in English or Spanish automatically, using the same trained knowledge in both. About one in three Houstonians speaks Spanish at home, so for a lot of HVAC, dental, and auto businesses this captures inquiries you're currently losing the moment someone isn't comfortable typing in English.
How long until it's live, and what do you need from me?
Seven working days from kickoff. From you we need about an hour for a knowledge interview, your service and pricing details, your booking calendar, and access to add one snippet to your site (we handle the install). After launch you get 30 days of included support, plus the monthly retainer keeps the assistant's knowledge current as your prices, promotions, and FAQs change.