FAQ // 12 most asked

Quick, honest answers.If something's not here, just ask on the call.

// PRICING

Every package has a published price. Site Fix Sprint $1,497, Lead Engine $3,500 + $1,295/mo retainer, AI Chat $1,800 + $695/mo retainer, Workflow Automation $2,500–$7,500.

No hourly billing. No scope-creep invoices. Full transparency on the pricing page.

// PRICING

50% upfront via Stripe when you sign the agreement. 50% on delivery via Stripe again, on Day 5 (Sprint) or Day 14 (Lead Engine).

Bank transfer is also fine for clients who prefer it. International? USD only.

// PRICING

No. Anything outside what's listed in your package is quoted in writing as an Add-On — never billed surprise. See the add-on list.

Third-party tools (Stripe fees, automatic text messaging, chat-assistant subscription, etc.) are passed through at cost. No markup.

// DELIVERY

Site Fix Sprint goes live in 5 working days from the day your deposit clears + intake form is submitted. AI Chat in 7 days. Lead Engine in 14 days. Workflow Automation in 10–21 days depending on complexity.

If we miss our agreed delivery window (without justified client-caused delay), your deposit is fully refunded. The 50% balance is only ever invoiced after launch — so missed delivery means you're never out-of-pocket.

// DELIVERY

Day 1 (Mon): 60-min strategy call + audit + wireframe.
Days 2–3 (Tue–Wed): Heads-down build (you don't hear from me).
Day 4 (Thu): 30-min review call + 1 round of revisions.
Day 5 (Fri): Launch + 8-min handoff video walkthrough + final invoice.

30-day post-launch support included for any small fixes.

// DELIVERY

5 days is the minimum to do it right. Doing it in 2–3 days would mean cutting corners — your results wouldn't match what we promise.

If you have a hard external deadline (trade show, season opening), let me know on the call. I can prioritize launch-critical pieces by Day 3 and finish polish by Day 5.

// PRICING

Yes. Retainers are month-to-month with 30-day written notice. No long-term contracts and no cancellation fees.

Most clients stay 12+ months because the improvements compound — but you're never locked into a multi-month commitment.

// PROCESS

Day 4 of every Sprint includes 1 round of revisions. If after Day 5 the result genuinely doesn't match what we agreed on Day 1, I keep iterating until it does — at no extra cost.

Caveat: I deliver against the Day-1 spec. Mid-build pivots ("can we change the whole concept?") are scope changes — quoted as add-ons.

// PROCESS

You don't need to be. I handle the technical work. You handle the business decisions.

The Day-5 handoff video walkthrough shows you exactly how to update copy, swap photos, and check leads — in plain English. Most clients are managing their site within a week.

// PROCESS

Richmond, TX (Fort Bend County). I serve Sugar Land, Katy, The Woodlands, Cypress, Pearland, Stafford, Missouri City, Rosenberg, Bellaire, Galleria, Energy Corridor, and the rest of the Greater Houston metro.

Walk-ins welcome by appointment. Phone calls answered live during business hours: (832) 964-8846.

// PROCESS

Houston is my primary market — that's where I have local trust signals, walk-in capacity, and bilingual EN+ES delivery. But I'll work with any US-based business that fits the ICP: auto dealers, home services, dental, restaurants, real estate, professional services.

For non-Texas clients, all communication is remote — same delivery quality, same timeline, same fixed price.

Question not answered?

Easiest way: book a free 30-min call. Bring whatever you're stuck on.